Jenni Bowden Wins Charlotte Motor Speedway Ticket Office Salesperson of the Year
Concord, N.C., resident, Jenni Bowden was named 2011 Salesperson of the Year in an awards ceremony that recognized sales representatives for their achievements in the Charlotte Motor Speedway ticket office.
"Jenni has done a great job over the years and especially this year, taking care of some of our most valued customers, our Speedway Club members," said Tim Schuldt, vice president of consumer sales and marketing at Charlotte Motor Speedway. "She's done a terrific job of growing revenues, but more importantly taking such good care of those fans to make sure they have the best possible time when they come to the races."
Bowden, a San Jose, Calif., native, has served in numerous positions at the speedway since getting her start in the ticket office in 1993. In her current position as Speedway Club sales account executive, Bowden sells Speedway Club memberships, as well as servicing current Speedway Club members with their ticket requests.
As 2011 Salesperson of the Year, Bowden has earned a monetary prize, a trophy and a vacation package for two.
"It feels amazing and unexpected. I love working with race fans on their ticket purchases and making sure they have everything they need to have a great time at Charlotte Motor Speedway," said Bowden. "It's an honor to be recognized. I'm really excited to relax and have some fun on this vacation."
The winner of the Salesperson of the Year Award was determined by a points system that awards employees for their ticket sales each month. At the end of the year, the points are added up and the individual with the highest total in each category wins the award.
Six other ticket office sales representatives received awards for their efforts in 2011. Amy Drake was named the Ticket Operations Employee of the Year. The Concord, N.C., native, has worked in the ticket office for 13 years and is currently the director of ticket operations.
The award for the Most Speedway Club Membership Sales went to Tabitha Bowden. A West Brookfield, Mass., native, Bowden got her start at the speedway in 2004 working in the Speedway Club.
The award for Most Up-Sells went to Kannapolis, N.C., resident, Jamie Johnson, who has been working at the speedway since 2008. The award recognizes the individual responsible for selling the most race day experience upgrades including pit passes, hospitality packages, driver introduction passes and more.
Charlotte, N.C., native, Angela Crisco was awarded the trophy for Most Outbound Call Dollars, which awards the individual who brought in the most money from outbound call sales. Crisco started working for the speedway in 1992 in the guest services and logistics department and has been working for the ticket services department for the past 13 years.
Ashley Helms, of Monroe, N.C., took home the award for Most Outbound Calls, which involves calling customers on behalf of Charlotte Motor Speedway. Helms has been with the speedway since 2007.
The Most Part-Time Outbound Call Dollars award went to Clarksville, Md., native, Bradley Carpenter. Carpenter started working part-time at the speedway in 2010 while he attends Belmont Abbey College as a motorsports management major.
Fans interested in purchasing tickets for 2012 events at Charlotte Motor Speedway can visit the award winners or any of the ticket office sales representatives located on the second floor of Smith Tower. Tickets are also available by calling 1-800-455-FANS (3267) or by going online to www.charlottemotorspeedway.com.