Where do I purchase tickets for the race?
You can purchase your tickets through the Charlotte Motor Speedway ticket office, located on the second floor of Smith Tower. Ticket sales representatives are available at 1-800-455-FANS (3267) seven days a week or you can purchase tickets HERE. On race days, there are ticket offices open at select gates as well.
After I have purchased my tickets, when and where can I pick them up?
If you have purchased tickets in advance, but did not have them mailed, you may pick them up at the Will Call window. Up until race week, the Will Call window is located in Charlotte Motor Speedway's ticket office on the second floor of Smith Tower. During the week of the event, the Will Call window moves to Gate 4 or any open ticket booth. Hours are 8 a.m. - 6 p.m. except the day of event.
Where is the best place to park at the Speedway?
There is free parking surrounding the entire Speedway for your convenience. Check the parking and driving directions page HERE to find the free parking area closest to your seats and/or your traveling point.
We have reserved and unreserved handicap parking areas. All reserved handicap parking is sold in conjunction with a wheelchair reserved seat. Those parking areas are Ford and Toyota Fourth Turn Terrace. Please contact the Charlotte Motor Speedway ticket office at 1-800-455-FANS (3267) to purchase these passes.
For unreserved handicap parking areas located on the frontstretch, use parking directions to the Orange Zone. For the backstretch, follow the Green Zone directions.
Speedway officials urge race fans to arrive at the track early. Use the extra time to tailgate, visit displays, souvenir row and enjoy pre-race activities. If possible, plan your trip to arrive a couple hours before the race is scheduled to begin.
- Turn to WSOC-FM 103.7 for up-to-the-minute traffic reports.
- I-85 to Exit 49 (Bruton Smith Boulevard) is usually the most congested road on event days. Good alternatives are Hwy 29 from both the North and the South and Hwy 49 to Morehead Road.
How do I get to the souvenirs and hospitality sections?
Located outside of Turn 1 near the speedway's main entrance, the Fan Zone includes merchandise haulers with all the latest gear from NASCAR's most popular drivers, interactive games and displays and the SPEED TV set, from which crews will broadcast Charlotte's on-track action to a worldwide audience.
Where are the nearest ATMs located?
There are several ATMs located throughout the facility. Check your fan guide when you arrive at the Speedway for locations.
Where is lost and found located?
Lost and found is located in the Ticket Service Department on the 2nd floor of the Smith Tower in the front of Charlotte Motor Speedway. Phone 704-455-3200 or email us at firstname.lastname@example.org.
Can I bring a cooler to the race? If so, can I bring alcoholic beverages into the Speedway?
Yes. Your cooler can be no larger than 14 x 14 x 14 inches, and soft and hard coolers are acceptable. This includes soft-sided and collapsible coolers. You may also bring alcoholic beverages into the Speedway in CANS ONLY. No glass bottles are allowed. No food or drink is allowed up to Speedway Club and suite levels.
What types of foods are available at the Speedway's concession stands?
A variety of foods such as nachos, hamburgers, and hot dogs can be found at concession stands located around the Speedway. There are also a number of independent vendors including pizza, barbeque, etc.
Is drive-up camping available?
Yes. All camping on Speedway property is reserved, but race weeks operates on a first-come, first-served basis. Camping Maps. Each camping area is staffed with 24 hour security and is either located near a shower house or has shuttles running daily to our restroom/shower facilities.
How do I contact someone at the race in the event of an emergency?
In the event of an EMERGENCY please call 911. Please locate the nearest Speedway security representative or customer service representative to assist you. They are located throughout the facility and will gladly help you with this situation or call 704-455-3220.
What are the best ways to reach the Speedway before the race and get home after the race?
The North Carolina State Highway Patrol, along with the North Carolina Department of Transportation, work hard to expedite traffic both in and out of the Speedway. Their primary goal is to get you to the Speedway before the race and to a major road as soon as possible. Please note that the Department of Transportation will counterflow traffic on roads surrounding the Speedway for faster and more efficient traffic flow both in and out. Traffic Maps