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Ticket Renewal FAQ

Renewing your tickets not only guarantees you can keep your current seats, but it locks in the lowest price for your tickets and gives you the first right for upgrades and to add additional seats or campsites.

You may renew your tickets one of four ways:

  • Logging into your Charlotte Motor Speedway Account My Account 
  • Return your renewal form and payment by mail before the event renewal deadline
  • Visiting the CMS Ticket Office
  • Call 1-800-455-FANS to speak to your personal account representative

Charlotte Motor Speedway offers a variety of payment options and interest free payment plans. Please contact your personal account representative at 1-800-455-FANS for more information.

When renewing your tickets or campsites, you may reduce your quantity, request additional seats/campsites or request an upgrade/change to another seat/campsite location. If you request an upgrade, your current tickets will be held until we begin the upgrade process; at that time your account representative will contact you with the available locations. Upgrade/change request processing begins once all renewal orders have been processed. This process generally begins two weeks following the renewal deadline.

Requests for upgrade/change are processed by availability and reorder date. Your personal account representative will contact you after the renewal deadline to discuss available upgrade options.

When requesting an upgrade after your renewal, you are protecting your current seat and campsites. If we are unable to make the requested upgrade or addition you will be assigned your seats/campsites from the previous year.

Seat assignments are based on your choices, availability and your request submission date. You will be contacted by your account representative to discuss options following the renewal deadline. All sales are final, no refunds, no exchanges.

Once all upgrade/changes have been processed tickets and camping will go on sale to the general public via and by calling 1-800-455-FANS.

Amendments to renewals or customer address changes should be submitted in writing. To [email protected]or mailed to:

Charlotte Motor Speedway 
Ticket Office
P.O. Box 600 
Concord, NC 28026

Ticket Registration FAQ

* All ticket prices subject to N.C. sales tax