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FAQ

FAQ

Please Note: Certain events may have different rules and requirements

Fans are welcomed to bring in unopened food and drinks (no glass) for every event. Unopened food and drinks but must be in a soft-sided cooler no larger than 14x14x14 inches. All other bags must be clear and no larger than 14x14x14 inches. Hard coolers are not allowed through the gates.

Fans are encouraged to purchase tickets online, as we anticipate high call volume with longer than usual hold times. Your patience is greatly appreciated.  

Ticket sales representatives are also available at 800-455-FANS (3267). On race days, there are ticket offices open at select gates as well. NOTE: All tickets are digital download-only. Click here for instructions on how to download your tickets. 

All tickets are digital download-only. Click here for instructions on how to download your tickets. Will Call questions should be directed to the Ticket Department at 800-455-FANS (3267).

For your safety and well-being, Charlotte Motor Speedway asks that certain rules and regulations be followed. Charlotte Motor Speedway, The Dirt Track at Charlotte or the zMAX Dragway will not be held responsible for items left in the speedway or around the gate areas.Each fan is permitted one clear bag and one soft-sided cooler no larger than 14"x14"x14". Prohibited items include: All bags must be clear and no larger than 14"x14"x14". No umbrellas of any kind are allowed in the grandstands, suites or The Speedway Club. No glass containers. Strollers are allowed inside the gates, but are not allowed in the grandstands. No pets, except service animals. No weapons, including, but not limited to: firearms, knives and impact weapons. No skateboards, roller skates or scooters. No bicycles, mopeds, etc. No beach balls, balloons, etc. No signs or banners. No horns, whistles or other loud items. No stadium seats with arm rests. No hard-sided coolers allowed.

In the event of postponement, event tickets will be honored for the rescheduled date. NO REFUNDS or EXCHANGES.

Check out our Weather Guarantee policy regarding our NASCAR events.

Check out the NHRA Weather Policy regarding our NHRA events.

There is free parking surrounding the entire speedway for your convenience. Check the parking and driving directions page to find the free parking area closest to your seats and/or your traveling point.

We have reserved and unreserved handicap parking areas. All reserved handicap parking is sold in conjunction with a wheelchair reserved seat. Those parking areas are Ford and Toyota Fourth Turn Terrace. Please contact the Charlotte Motor Speedway ticket office at 1-800-455-FANS (3267) to purchase these passes. For unreserved handicap parking areas located on the front stretch, use parking directions to the Orange Zone. For the backstretch, follow the Green Zone directions. NOTES: Speedway officials urge race fans to arrive at the track early. Use the extra time to tailgate, visit displays in the Fan Zone, and enjoy pre-race activities. If possible, plan your trip to arrive a couple hours before the race is scheduled to begin. Turn to WSOC-FM 103.7 for up-to-the-minute traffic reports. I-85 to Exit 49 (Bruton Smith Boulevard) is usually the most congested road on event days. Good alternatives are Hwy 29 from both the North and the South and Hwy 49 to Morehead Road.

Located outside of Turn 1 near the speedway's main entrance, the Fan Zone includes the giant Fanatics souvenir tent with all the latest gear from NASCAR's most popular drivers, interactive games, and displays.

There are several ATMs located throughout the facility to use at your convenience.

Lost and found is located on the 2nd floor of the Smith Tower. Please email any questions to tickets@charlottemotorspeedway.com.

A variety of foods such as nachos, hamburgers, and hot dogs can be found at concession stands. There are also a number of independent vendors including pizza, barbeque, etc.

Yes. All camping on speedway property is reserved, but race weeks operate on a first-come, first-served basis. Each camping area is staffed with 24-hour security and is either located near a shower house or has shuttles running daily to our restroom/shower facilities. Premium camping spots sell out first, especially on major event weekends; advance reservations are recommended.

In the event of an emergency, please call 911. Please locate the nearest speedway security representative or customer service representative to assist you. They are located throughout the facility and will gladly help you with this situation or call 704-455-3220.

The North Carolina State Highway Patrol, along with the North Carolina Department of Transportation, work hard to expedite traffic both in and out of the speedway. Their primary goal is to get you to the speedway before the race and to a major road as soon as possible. Please note that the Department of Transportation will counterflow traffic on roads surrounding the speedway for faster and more efficient traffic flow both in and out.

If you are bringing your owned Racing Electronics scanner or LEGEND device to the race, Click Here for Over-The-Air programming information and frequencies.

(This page will be updated with Racing Electronics' race-week information)